questions, answered
Orders, returns, and how the ritual actually works. If yours isn't here, we reply within one business day.
Returns
Thirty days from delivery, opened or not. Skin is personal — if a formula does not suit yours, send it back.
Reply to your order confirmation, or email [email protected] with your order number. A prepaid label comes back to you.
Within five business days of the parcel reaching us, to the original payment method.
Yes. Tell us what you would rather have and we ship it as soon as the return is scanned.
still stuck?
Tell us what you're trying to solve and a person writes back — usually the same day.