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frequently asked
Orders leave our Sarajevo studio within one business day. Bosnia and Herzegovina arrives in 1–3 business days, the rest of Europe in 3–7. A tracking link reaches you the moment your parcel is scanned.
Thirty days from delivery, opened or not. Skin is personal — if a formula does not suit yours, send it back.
Every formula is fragrance-free and tested on sensitive skin. Patch test on the inner arm for two days before a first full application.